Privacy Policy for Nob Hill Decorative Hardware

Introduction

This Privacy Policy describes how Nob Hill Decorative Hardware ("we," "our," or "us") collects, uses, and shares information about you when you visit our website, shop with us, or interact with our services. We value your privacy and are committed to protecting your personal information.

Information We Collect

Personal Information

We may collect the following personal information:

• Contact information (name, email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Account information (username, password)
• Purchase history and preferences
• Communications with our customer service team

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information (browser type, IP address, device type)
• Usage information (pages visited, time spent on site)
• Location information (general location based on IP address)
• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Provide customer support
• Improve our products and services
• Send marketing communications (with your consent)
• Detect and prevent fraud

How We Share Your Information

SMS and Messaging Services

Nob Hill Decorative Hardware may disclose Personal Data and other information as follows:

Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Other Sharing

We may also share your information:

• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect our rights or the safety of our customers
• In connection with a business transaction such as a merger or acquisition

Your Choices

You have certain rights regarding your personal information:

• Access and update your information through your account
• Opt-out of marketing communications
• Request deletion of your personal information (subject to certain exceptions)
• Disable cookies through your browser settings

SMS Communications

You can opt-in to receive SMS messages by providing your phone number and consent. You may opt-out at any time by replying STOP to any message.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Last Updated: March 22, 2025